Effective Date: [14-Nov 2025]
Kelowna Print Company (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, shipping & billing addresses
- Payment Details: Billing information and transaction records (processed through secure payment gateways)
- Account Information: Username, password, order history
- Uploaded Content: Files, artwork, and design materials submitted for printing
- Technical Information: IP address, browser type, pages visited, and other analytics data
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate order updates or respond to inquiries
- Send you invoices, receipts, and confirmations
- Improve our website and services
- Send occasional marketing emails (with your consent)
- Comply with legal obligations
3. How We Share Information
We do not sell or rent your personal data to third parties. We may share your data with:
- Trusted service providers Process and fulfill your orders
- Law enforcement or regulatory agencies, when required by law
All third-party partners are obligated to keep your information secure and confidential.
4. Data Storage & Security
We take appropriate measures to protect your data, including:
- SSL encryption for website data transfers
- Secure third-party payment processing
- Limited access to personal data within our organization.
Although we do our best to protect your information, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal data
- Request corrections or updates to your information
- Withdraw consent or request deletion of your data
- Opt out of marketing emails (unsubscribe link is included in all emails)
To make a request, please contact us at:[orders@kelownaprintco.ca]
6. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience and gather usage analytics. You can control cookies through your browser settings
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact: Kelowna Print Company
📧 Email: orders@kelownaprintco.ca
📞 Phone: +1 (250) 460-7899
📍 Address: #106-1835 Dilworth Dr, Kelowna, BC V1Y 9T1, Canada